AI Startup Console Raises $6.2M to Boost IT Teams

Revolutionizing IT Support with AI Automation

Getting locked out of work systems is every employee’s nightmare. Traditional IT help desks often struggle with high volumes of requests, leaving workers waiting hours (or even days) for resolution. Now, AI-driven solution Console is changing this dynamic by automating routine support tasks.

From Startup Founder to IT Problem Solver

Andrei Serban, the visionary behind Console, developed his passion for IT optimization while leading products at Rippling. His previous startup Fuzzbuzz, acquired by Rippling in 2023, specialized in coding security – experience that directly informed his approach to enterprise IT challenges.

How Console Stands Out in AI-Powered IT Support

While competitors like Moveworks (acquired by ServiceNow for $2.85B) require lengthy implementations, Console differentiates itself with:

• Seamless Slack integration enabling deployment in weeks
• No need to replace existing help desk infrastructure
• Handling 50%+ of requests autonomously

$6.2M Seed Funding and Enterprise Adoption

Backed by Thrive Capital (investors in OpenAI, Cursor, and Scale AI), Console has already attracted major clients including:

• Scale AI
• Flock Safety
• Calendly

The Future of AI in Workplace Support

Console plans to expand beyond IT into HR, finance, and legal support functions. “We want Console to be an employee’s first call for help,” Serban states, envisioning an AI assistant that grows smarter through adoption while preserving human expertise for complex issues.

With $6.2 million in fresh funding and rapid deployment capabilities, Console is positioned to transform how enterprises manage their IT support operations through AI augmentation.